Did you know that this fascinating activity is actually the first form of human flight?
During your flight experience (from pickup to drop off) you will find out many interesting pieces of information about Hotair Ballooning and what goes with it.
We are very passionate about what we do and as such love to share our passion with you – the passenger – on board our wicker basket, lighter than air aircraft.
Now, before you make the decision to come along to one of those experiences, you probably have many questions and we have compiled Frequently Asked Questions and provided an answer for you.
Yes, of course you can contact us! You can phone, text, email or message us.
Yes you can. Our vouchers are valid for three years from the date of purchase.
Our flights are available to book every day of the year (except for Christmas Day).
Flights are wind and weather dependent, so this can alter the daily conditions and plans.
This depends on each day’s wind and weather conditions, and can also be influenced by micro-climate variables for every location.
confirms (or changes it) the morning of the flight.
This also depends on wind and weather conditions and changes every day.
Flights are approximately one hour long. We recommend allowing four or five hours for your experience from the time of pick up to ensure that you are not rushed and can relax.
- Morning pick up and drop off from our meeting point (usually in Cooroy)
- Traditional Champagne (or orange juice) toast
- Yummy breakfast from our local cafe (catering for most dietary requirements)
- Photos
- Other special extras can be arranged for exclusive couple and proposal flights, or group bookings.
Sometimes, unfavourable wind or weather (or other variables) will mean that a flight has to be cancelled.
If this occurs, you will be able to rearrange another date for your flight, or receive a refund (please see our Terms and Conditions document for details).
Yes you can rebook, subject to availability and timeframes (please see our Terms and Conditions document for further details).
Yes, children eight years old and over can come for a flight.
Sorry, in your best interest, you can not fly if you are pregnant.
All flights are early morning, with exact launch times varying throughout the seasonal weather changes (normally between 5am and 6am).
We meet you at our designated meeting point before this and then take you out to the launch site.
Yes you can – these are our exclusive flights, and details can be tailored to your specific requirements. Please contact us for more information.
Yes we do – contact us for the WHS plan
If in the unfortunate event that COVID lockdowns prohibit your flight from going ahead, you can reschedule (or refund) your flight. Please see our Terms and Conditions for full details.
No, if it is raining, the flight will be re-scheduled. We want to make sure your experience is a good one!
Exact launch times are dictated by daily variable wind and weather conditions, so this may mean that the “sunrise” may be in different stages depending on each individual early morning flight.
There is a weight limit per passenger of 120kg.
Every passenger must be able to get in and out of the basket unaided and be fit and healthy.
You can book from 72 hours before a flight, up to a year in advance. If you have a specific booking requirement, please contact us and we can organise for you.
No, the minimum booking is for one person (adult).
Comfortable, layered clothing is best, think hiking!
No high heels – firm enclosed shoes are best.
Temperatures up in the balloon are similar to ground surface ones.
No, for safety and lift calculation issues, you are not permitted bags on board (if you have a bag with you, this can be placed in the crew vehicle for the duration of the flight).
Cameras and phones are fine to bring on board as long as they can be secured / stowed away in your clothing for landing.
Every flight is different and every flight path is different too, so every day gives us a different view!
During most flights, you get to see both water and mountain views, but no two adventures are exactly the same.
In order to provide a safe and enjoyable experience, hot air ballooning takes place in stable weather and specific wind conditions.
Early morning launches give the best chance of these ideal variables.
This all depends on the winds and weather conditions of each day, but your pilot can talk you through exactly how high you are on the day.
Temperatures up in the balloon are actually very similar to the ground surface temperature of the day.